Prairie Winds Veterinary Center welcomes you to our website!

Our Business Hours:

Monday-Wednesday:  8:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00PM

Friday: 8:00 AM - 5:00 PM

Saturday and Sunday: CLOSED

FAQs:

Is your lobby open?  Our lobby is currently closed due to the Canine Infectious Respiratory Disease Complex.  

Please park in a curbside spot and call 701-532-1584 to check in when you arrive instead of coming into the lobby.  Reception team members will ask several screening questions about your dog.  A team member will bring you and your pet directly to the exam room as soon as one is available.  This will prevent dogs that may be contagious, but not yet showing signs from having contact with other dogs in the clinic.  Our doors will be locked so no one inadvertently brings their dog in before a room is ready.

We will post updates on our Facebook page as new information is available.  We appreciate all clients being aware of this outbreak and your cooperation in taking steps to prevent illness in dogs in our Fargo-Moorhead community.

How do drop offs work before business hours?  All of our early morning drop offs, before 8:00 AM, are CURBSIDE.  Please park in a curbside spot and call the number listed on the sign, to get checked in.

To learn more about this Canine Infectious Respiratory Disease Complex, click here: Current Canine Outbreak

Do you offer Urgent Care?  Yes!  We offer same day Urgent Care appointments.  Call us at 701-356-5600 to learn our availability for that day. 

Are deposits taken?  Yes, we do take deposits for all Urgent Care Appointments as well as all Surgeries.  Deposits are taken when the service is scheduled.

Are you taking on new clients?  No, unfortunately, at this time we are unable to take on new clients.  

Do you accept checks?  Prairie Winds Veterinary Center will no longer be accepting checks on the day of services.  You are welcome to pre-pay for an upcoming appointment with a check if it is at least 10 days prior to your scheduled appointment (this will require an estimate of what services you are requesting).

Payments acceptable at the time of service include Cash, Credit/Debit Card or Care Credit.

Prairie Winds Veterinary Center in Fargo, ND is a full service animal hospital. It is our commitment to provide quality veterinary care throughout the life of your companion animal. Our services and facilities are designed to assist in routine preventive care for young, healthy animals; early detection and treatment of disease as your companion animal ages; and complete medical and surgical care as necessary during his or her lifetime.

Respect & Kindness

Prairie Winds Veterinary Center has a duty to ensure the safety and welfare of our staff. We reserve the right to refuse service to anyone at any time.

We are committed to dealing with all clients fairly and impartially and to providing a high standard of service. However, we do not expect our staff to tolerate behavior by clients which is clearly unacceptable (e.g. abusive, offensive or threatening) and may take action to protect our staff from that behavior. In situations where a client is clearly demonstrating unacceptable behavior to a staff member, we will support the employee to protect themselves from physical and/or emotional trauma.

For example, if a client is on the phone cursing and/or yelling at an employee, that employee has the right to explain to the client that we will not tolerate being spoken to with that language and if it continues, the phone call will be ended. If aggression continues, the practice manager or doctor may terminate the business relationship with that client.

Any threat of violence to any of our staff members will not be tolerated.

In summary, when we consider that a client’s behavior is unacceptable we will tell them why that is so and will ask them to change it. If a client continues to behave in a way which is unacceptable, we may decide to terminate the business relationship with that client.

Terminating the business relationship with a client will be performed by management or doctors.

In any situation in which an employee does not feel comfortable, they are encouraged to refer the client to the practice manager or business owner. We will gladly send a terminated client’s medical records to another veterinary clinic upon request.